Before you make
a booking with Ski Morgins Holidays you should read the
Terms & Conditions of your booking.
The prices quoted on this website are in Swiss francs
unless otherwise stated and are intended as a guide only.
The Company reserves the right to raise or lower any prices
at any time before your booking is accepted. If, at the
time of booking the price is different to that in the
brochure you will be told the revised price applicable
before the booking is made. Once a booking is made the
price of the holiday is fully guaranteed and will not
be subject to any surcharge.
A contract will exist between you the client
which expression shall include all persons on whose behalf
the client books and us, Ski Morgins Holidays (hereafter
called the Company) when a completed booking form has
been received together with a deposit of 20% of the total
cost or full payment as applicable for self-catered accommodation
or we have received credit or debit details (card number,
expiry date & security code) that are valid on the
day of completion of your holiday for bed & breakfast
accommodation and a confirmation invoice has been issued
by the Company. The client completing the booking form
shall be liable for full payment for all those persons
to whom the booking form applies and for other persons
the Company was subsequently requested to book and in
respect of whom the Company issued an invoice. Once a
contract is made the Company is responsible to the client
to provide the holiday the client has booked and the client
is responsible to the Company to pay for it, in each case
subject to the terms and conditions below.
We require a deposit of 20% of the total cost of the accommodation.
The balance shall be payable 8 weeks prior to arrival.
Payment may be made by VISA, Mastercard, or American Express
card or by bank transfer. In the case of a booking being
made within 8 weeks of departure full payment will be
due at the time of booking.
Please note your holiday may be cancelled if you fail
to make payment on time and you would then be liable for
the cancellation charges set out below.
Bed & Breakfast Accommodation
We must receive details of a VISA, Mastercard or American
Express card valid on the day of your departure which
we will use only as a guarentee in case of cancellation
and in accordance with the Cancellation Details set out
below. Full payment will be made on your day of departue.
Payments can be made by cash, VISA, Mastercard or American
If you have a special request that does not form part
of the holiday described on this website such as dietary
requirements or room allocation please advise us and we
will always try and meet such requests but cannot guarantee
to do so. In no circumstances will such requests be accepted
by the Company to form part of our contractual obligations
and the Company will not have any liability if they are
AMENDMENTS BY THE CLIENT
All amendments you wish to make must be confirmed in writing
to the Company or the travel agent through whom you originally
booked. If you wish to change any details of your booking
after we have sent confirmation of the booking we will
do our best to accommodate the changes. If we are able
to accept the changes we will charge an amendment fee
of £25 per person for each booking change. If the
amendment results in a decrease in numbers you may be
liable to pay an amendment fee and incur cancellation
charges as set out below. If the number of a group is
reduced each of the remaining party may have to pay more.
Changes will be charged at current brochure price, excluding
any special offers, and not those of the original booking.
If you wish to make any change while on holiday such as
upgrading your accommodation or extending your stay all
requests are subject to availabilty and any extra cost
must be paid locally.
CANCELLATION BY THE
If you wish to cancel a confirmed booking this must be
done in writing by the person whose name is on the booking
form. Cancellation will only take effect once the Company
or the travel agent with whom the original booking was
made has been notified in writing. The following cancellation
charges expressed as a percentage of the total cost of
the booking will become immediately payable to the Company.
Please remember these charges will also apply if you have
failed to make payment on time and your booking is cancelled
by the company.
Period before scheduled
departure date within which notification is received
More than 8 weeks
8 - 4 weeks
4 - 2 weeks
2 - 0 weeks
Charges as a %age
of total cost less flights, insurance premium and
Bed & Breakfast
Period before scheduled departure
date within which notification is received by
More than 21 days
21 - 14 days
13 - 0 days
Charges as a %age
of total cost less flights, insurance premium and
ALTERATIONS BY THE COMPANY
The Company reserves the right to make changes to holiday
and website details both before and after any booking
has been confirmed. Most changes will be of a minor nature
and have little effect on your booking. In all cases we
will inform you directly or through your travel agent
of any changes as soon as possible, but will have no other
liability to you. Occasionally we may have to make a significant
change to your booking for example a change of accommodation
where the new accommodation is of a lower standard or
a change in the dates of your holiday. In all cases of
significant change you will have the choice of either
accepting the change in arrangements, purchasing another
holiday from us and paying or receiving, any price difference
or cancelling your holiday completely and receiving a
Important Note: The Company regrets that it cannot accept
any liability if it is forced to cancel, curtail or in
any way change your booking or if the performance of our
contractual obligations is prevented by circumstances
amounting to 'force majeure'. These include but are not
limited to war, riot, civil strife, terrorist activity,
natural or nuclear disaster, fire, technical problems
with transport beyond our control, closure or congestion
at airports stations or ports, adverse weather conditions
and similar events beyond the Company's control.
THE COMPANY'S LIABILITY
The Company accepts responsibility for ensuring that the
holiday which you booked with us is supplied as described
on this website and the services offered reach a reasonable
standard. If you have any justified complaint about any
of the services forming part of the holiday we have confirmed
we will pay you reasonable compensation. We also accept
liability for the acts and/or omissions of our employees,
agents, suppliers and subcontractors where they were at
the time acting within the scope of their employment.
The acceptance of liability under this paragraph does
not however apply where you suffer death, bodily injury
or illness except as provided in the 'Personal Injury'
clause below or where any events or circumstances amount
to 'force majeure'. These include but are not limited
to war, riot, civil strife, terrorist activity, natural
or nuclear disaster, fire, technical problems with transport
beyond our control, closure or congestion at airports,
stations or ports, adverse weather conditions and similar
events beyond the Company's control.
If any client suffers death, illness or injury by
misadventure whilst overseas arising out of activity which
does not form part of the foreign exclusive holiday arrangement,
or excursion arranged through us, we shall, at our discretion
offer advise, guidance and assistance to help you resolve
any claim you make against a third party, provided we
are advised of the incident within 90 days of occurrence.
Where legal action is contemplated our authority must
be obtained prior to commencement of proceedings and be
subject to your undertaking to assign any costs recovered
or any benefits received under the appropriate insurance
policy to ourselves. Our costs in respect of the above
on behalf of you and your party shall not exceed £5000
It is a condition of booking that all clients have
sufficient insurance to cover them for the entire duration
of your holiday and the sports and activities in which
they are going to take part. Many sports are classed as
hazardous activities and require an extra premium to be
paid. Your insurance cover should start on the day you
book your holiday and continue to the day you arrive home.
Should you have a complaint during your holiday please
inform a member of the Company staff and the supplier
of the service concerned as soon as possible. The Company
will then make every effort to resolve the problem. In
the unlikely event of the problem not being resolved or
you wish to pursue the complaint on your return please
write to Ski Morgins Holidays, Chalet la Cergnat, Rte
de la Cergnat 7, 1875 Morgins, Switzerland within 14 days
of your return giving all the relevant information. We
cannot accept liability in respect of complaints which
are not notified entirely in accordance with this clause.
Staff of the Company in the resort are not authorised
to promise any refund in respect of a clients claim and
no such promises will be accepted by the Company.
The information contained in this website is, to the best
of the Company's knowledge, correct. However it is inevitable
that information relating to prices, the resort and some
of the facilities will change and the Company cannot guarantee
accuracy at all times or that any particular activity
will take place as these services are not under our control.
When you book a holiday with us you accept responsibility
for the proper conduct of yourself and the whole party.
We reserve the right to terminate your holiday, or that
of any member of your party, due to misconduct and we
will have no further responsibility to you. If your actions,
or those of a member of your party, cause damage to accommodation
or the property of a third party or cause delay or diversion
to any flight or other means of transportation, you agree
to fully indemnify us against any claim (including legal
costs) made against us by or on behalf of the owners of
such accommodation or property or the operator of such
flight or other means of transportation.
These conditions and any contract to which they apply
are governed in all respects by Swiss Law and shall be
subject to the exclusive jurisdiction of the courts of
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